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We craft and deliver Systems of Action and Service Engagement for the modern digitalized organization

Each solution delivered by us is specifically designed to respond to the customer’s individual needs. All our solutions run on leading application platforms and technologies.

Our Services

Architectures

We aim to support the digitalization of business in a controlled way with our architecture service. Our service focuses especially on application and integration architecture. The goal is to combine the best features of the existing and the new solutions and to fit the technology to support the business processes in the best possible way.

Consulting

A key objective of consulting services is to find the best-fitting service package to our customers and thus helping them to work more efficiently. Whether it is your organization's business-enhancing solution or a technological challenge, our strong expertise in different business processes and service platforms provides a solid foundation for cooperation.

Support

Our support service's mission is to support our customers to resolve disruptions in their own services. Our extensive support service includes service requests related to customers' BMC and Cherwell products , bug fixes and answering questions related to newer versions of their products.

Our Solutions

Ainia-Data-Privateer

Ainia Data Privateer­­™ - Manage the privacy of your organisation effectively.

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BMC-Discovery

BMC Discovery creates a dynamic and comprehensive view of your organization's IT assets and services, with dependencies both from data centers and cloud computing environments (including AWS and Azure) - quickly and transparently.

Additional information coming soon!

Tryvium-Chat

Tryvium Chat with its extensions combined with Skype help you to greatly improve your customer service. Ready-to-use integrations into multiple ticketing solutions automate your service chain to a whole new level.

Additional information coming soon!

Technologies

BMC

Our BMC Certified Professional-certifications:

  • BMC Remedy Service Desk and Change Management 9.x
  • BMC Remedy AR System 9.x Developer
  • MyIT 3.x and Smart IT 1.x (BMC Digital Workplace)
BMC

Use cases

Our skilled team builds productive tools with the help of progressive, flexibly integratable technology to respond to the following needs:

Efficient Service Management means substantial cost savings.

All our planning is based on a close understanding and optimization of the customer’s business goals and user experiences. They serve as a basis for generating scalable tools that truly boost the competitiveness and cost-efficiency of companies. Systematic, reliable and fast service management and reporting frees resources and eliminates unnecessary work. Even a minor improvement may give a major competitive edge.

AINIA's unrivalled solutions are used by companies and service organisations of different sizes representing different fields of activity.

References

ALD ESRI Fortum IT Voimala Comparex Anvia Securi

Partners

BMC Happy Signals Sententium Cherwell Paju Consulting