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Passion Power Perfection
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Passion.Power.Perfection

Ainia's mission is to deliver customer oriented enterprise-level solutions, that improve service quality and competitivity, with the most appropriate technology and strong architectural expertise.

We at Ainia believe, that organizations' operation models and service tools can be further enhanced to improve profitability, quality and customer satisfaction. The possibilities of technology are not a limitation. We will help you acknowledge the challenges and the needs in your company and make your business and service management processes faster, more efficient and profitable.

AINIA develops customer oriented enterprise-level solutions that improve service quality and competitiveness through decades of experience. The power of our operations are our values; transparency, reliability, renewability and responsibility.

We act as a partner to our customers with common goals. With our know-how and experience, we help your company to proceed towards your goals – and to achieve them.

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Services

-ARCHITECTURES-

We aim to support the digitalization of business in a controlled way with our architecture service. Our service focuses especially on application and integration architecture. The goal is to combine the best features of the existing and the new solutions and to fit the technology to support the business processes in the best possible way.

-CONSULTING-

A key objective of consulting services is to find the best-fitting service package to our customers and thus helping them to work more efficiently. Whether it is your organization's business-enhancing solution or a technological challenge, our strong expertise in different business processes and service platforms provides a solid foundation for cooperation.

-SUPPORT-

Our support service's mission is to support our customers to resolve disruptions in their own services. Our extensive support service includes service requests related to customers' BMC and Cherwell products , bug fixes and answering questions related to newer versions of their products.


Solutions

Ainia-Data-Privateer

Data Privateer

With Data Privateer, various information requests and their handling can be managed quickly and safely. Data Privateer meets the most important requirements of the EU Data Protection Regulation through, among other things, strong identification.

BMC-Discovery

BMC Discovery

BMC Discovery creates a dynamic and comprehensive view of your organization's IT assets and services, with dependencies both from data centers and cloud computing environments (including AWS and Azure) - quickly and transparently.

Tryvium-chat

Tryvium Chat

Tryvium Chat with its extensions combined with Skype help you to greatly improve your customer service. Ready-to-use integrations into multiple ticketing solutions automate your service chain to a whole new level.

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Experiences from our customers

Ainia on ollut mukana suunnittelemassa ja toteuttamassa kanssamme jo vuosien ajan IT-palvelunhallinnan ja toiminnanohjauksen ratkaisuja sekä automaatiotason nostoa Fortumilla.

Molemminpuolisella osaamisella, tiiviillä yhteistyöllä ja erinomaisesti toimivalla me-hengellä olemme ratkaisseet monia ongelmia, parantaneet palveluitamme ja prosessejamme sekä kehittäneet täysin uutta.

Viimeisimpänä olemme tuottaneet yhdessä työkalun GDPR -tietopyyntöjen käsittelyyn ja integroineet sen osaksi palvelunhallinnan järjestelmiämme. Lisäksi olemme automatisoineet käyttäjätunnusten luomisen herätteestä (HR ja palveluportaali), koko prosessiflown ja profiloinnin siihen, kuinka esimiestä ja uutta henkilöä informoidaan.”
- ITSM LEAD Jukka Rautakallio, Fortum Oyj


Olemme tehneet Ainian kanssa jo vuosia yhteistyötä liittyen leasing-autojen elinkaarenhallintaan. ALD Automotive on erittäin tyytyväinen Ainian kykyyn tuottaa palvelua ja ratkaista yllättäviäkin ongelmia.
- IT Development Manager Olli Hakala, ALD Automotive

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Latest publications

Ainia-Fortum-yhteistyö

Ainian ja Fortumin välisessä yhteistyössä yhdistyy luottamus, ammattitaito ja yhteinen näkemys

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Ainia-Solutions

Ainian tytäryhtiön nimi muuttui Ainia Solutions Oy:ksi

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Ainia-article-keskitetty-toimintajarjestelma

Keskitetty toimintajärjestelmä tuo digitalisaation yrityksen arkeen

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Contact us

"Solving a problem does not always require a full environment change. Even a small change can bring significant benefits."

Ask us how: info@ainia.fi or by phone 010 666 8100

Book an appointment